Fix Capital One Not Working Problems 2021

Capital one provides smooth banking experience to its users and specializes in debit cards, credit cards and auto loans. You can use Capital One banking service online either by visiting its official website of through mobile application. However, it is important for Capital one website and application to work properly in order for the users to enjoy its features seamlessly. But this not always the case. Issues with Capital one occurs and prevent the users from working with it. In this article, some easy step solutions to fix the Capital one not working 2021 issue is provided for the users.

Some basic solutions to fix Capital one not working 2021

If your problem is not very specific and you are simply facing issues while opening or working with Capital one application or website, here are a few things you can try to fix the Capital one not working problem.

  1. Fix your internet connection

The most common reason behind Capital one not working issue is problem with internet connection. Make sure you are connected to a network that is stable and has fairly good speed. Also, make sure that your device is not in airplane mode.

  1. Solve any issues with your browser

The browser that you are using to open the Capital one should be updated to the latest version. Try clearing cookies and caches from your browser or disabling browser tools or add-ons temporarily to fix the Capital one not working problem. If nothing works, you can switch to another browser.

  1. Interference with third-party application

A third-party application installed in your system in the background can create problems with the working of Capital one. If there is any such software running in the background, you need to disable it temporarily for the time period you are using Capital one.

  1. Check for virus in your system

Sometimes, presence of a virus in your device may also create problem with working of Capital one. Scan your system for virus and remove the threats found. See if you are now able to work again on Capital one.

  1. Make sure there is no server error

If the Capital one server is down in your area, there is nothing you can do to fix this problem. All you can do is wait till the problem is fixed by the Capital one at their own end.

How to fix different issues with Capital one?

Plethora of issues can accompany the Capital one stopped working issue, or you can say that the Capital one not working issue can present itself in different forms. Since the issues are specific and different from each other, their solutions are specific too. Below here are discussed various issues related to Capital one not responding and how to fix them.

Capital one app not working 2021

Capital one mobile app allows you to carry your banking with you wherever you go. But sometimes, the users face issues with this application and find themselves unable to enjoy its various features. To fix the issue with your Capital one mobile application, you can try certain things mentioned below.

  • Make sure that your mobile application is updated to its latest version. If not already, download the updates immediately.
  • In case of Capital one sign in not working or Capital one password not working, you need to reset your Capital one password.
  • You must download the Capital one app from verified sources. Downloading the app from unknown sources not only will cause the not working issue but will also put your data at risk.
  • Check issues with your internet or your device that might be creating the Capital one app not responding issue.

Capital one debit card not working

Most possibly the reason behind the debit card/ credit card of Capital one not working issue is that your card has expired. Once the expiry date of your card is over, you will automatically receive a new card in the mail. However, in case you do not see a new card in your mailbox by the end of the expiration month, you can request for a new one. The steps for requesting a new Capital one debit card are as follows:

Through website:

  • Go to official website of Capital one www.capitalone.com and sign in to your account.
  • Select the spending account for your expired debit card.
  • Go to Account Services & Settings option.
  • Click on Replace Lost Card button and follow the steps appearing on the screen.
  • You can now track your debit card delivery online.

Through mobile app:

  • Login to your Capital One mobile app.
  • Select the spending account for your expired debit card.
  • Scroll down and go to Debit Card Help.
  • Click on Lost Card option and follow the steps appearing on the screen.
  • You can now track your debit card delivery online.

Capital one stopped working- Problem in activating debit card

Sometimes, issues occur while activating the newly received Capital One debit card if you do not follow the steps accurately. In order to successfully activate your Capital One debit card, follow the steps given below. This will just take a few minutes.

Through website:

  • Go to official website of Capital one www.capitalone.com and sign in to your account.
  • Choose the account linked to the debit card you want to activate.
  • Click on the ‘Activate Your Card’ button next to the debit card delivery tracker to activate your card.
  • Follow the instructions shown on the screen. You may be asked to set a PIN to complete the activation process.
  • Set a PIN of your choice and your card will become active for usage.

Through mobile app:

  • Login to your Capital One mobile app.
  • Choose the account linked to the debit card you want to activate.
  • Click on the ‘Activate Your Card’ button below your account balance.
  • Follow the instructions shown on the screen. You may be asked to set a PIN to complete the activation process.
  • Set a PIN of your choice and your card will become active for usage.

Capital one PIN not working/ Unable to login to Capital one account

There can be different reasons behind the Capital one PIN not working like you recently set a new PIN and cannot recall it now. In case your account is hacked, your Capital one PIN will not work. This calls for an urgent need to set a new PIN for your Capital one account.

Through website:

  • Go to official website of Capital one www.capitalone.com and sign in to your account.
  • Select the spending account for your debit card.
  • Go to Account Services & Settings option.
  • Click on Change PIN button and follow the steps appearing on the screen.
  • Once your PIN is changed, sign in to your account using this new PIN.

Through mobile app:

  • Login to your Capital One mobile app.
  • Select the spending account for your debit card.
  • Scroll down and go to Debit Card Help.
  • Click on Change PIN button and follow the steps appearing on the screen.
  • Once your PIN is changed, sign in to your account using this new PIN.

Problem in locking Capital one debit card

To prevent unauthorized transactions in case of lost or stolen debit card, the users are suggested to lock it. In case you find any difficulty in locking your debit card, follow the instructions given below for same.

Through website:

  • Go to official website of Capital one www.capitalone.com and sign in to your account.
  • Select the account linked to your debit card.
  • Go to Account Services & Settings option.
  • Tap on ‘Lock Your Card’ button under ‘Manage Debit Card’ and follow the steps as they appear on the screen.
  • Your debit card will be locked successfully after that.

Through mobile app:

  • Login to your Capital One mobile app.
  • Select the account linked to your debit card.
  • Click on the ‘Lock Card’ option from the “I Want To…” menu.
  • Your debit card will be locked successfully after that.

Capital one debit card lost or stolen- How to replace it?

You can report your missing Capital One card online or through Capital One mobile app. Not just this, you can also ask for its replacement by following the instructions given below.

Through website:

  • Go to official website of Capital one www.capitalone.com and sign in to your account.
  • Select the spending account for your debit card.
  • Go to Account Services & Settings option.
  • Select ‘Replace Lost Card’ option under “Manage Debit Card and follow the on-screen instructions.

Through mobile app:

  • Login to your Capital One mobile app.
  • Select the spending account for your debit card.
  • Click on the ‘View All’ option from the “I Want To…” menu.
  • Scroll down to “Replace Missing Card” and follow the on-screen instructions.