Disney Plus not Working 2021 – Solutions to fix different Disney plus errors

If you are a fan of Video streaming services then you might know what Disney plus is. It offers a range of fun content for people of all age groups. Although Disney Plus is a great streaming service it doesn’t always work as it’s supposed to. There are many errors and issues that can cause Disney Plus to not work. These issues can be caused by a variety of factors including corrupt data and internet connectivity. This article can help you greatly if Disney Plus is not working on your device. Here, we will discuss different Disney Plus problems along with their solutions.

Basic Troubleshooting Step to fix Disney plus not working

We will start with some general troubleshooting solutions. Broadly, we can classify factors causing Disney Plus problems into the following three categories – Issue with the Internet Connectivity, a problem with the streaming device/ app/ web player, and issue with the Disney plus server.

Many of the Disney plus problems like Disney plus not opening, not loading, working slowly, etc. are caused due to these factors. Given below are the general steps by which you can rid of these factors. You must follow these steps progressively i.e. move on to the next step only if the last step doesn’t work.

  • First of all, you need to restart your computer or streaming device.
  • Also, restart your modem/ router and other home network device.
  • Try to reposition your device or router in order to improve your wireless connection.
  • You may also consider connecting your streaming device through a wired network connection.
  • You should also update your Disney Plus app.
  • Run the Disney Plus app once again after clearing the app cache. You may also reinstall the application.
  • Ensure that your streaming device is fully updated.
  • If necessary, you should also update your device.

Most of the Disney plus problems should get resolved once you are done with following the above troubleshooting methods. However, some of the issues require some additional work.

How can I fix the Disney plus Unable to Connect Error?

Let’s discuss solutions to some specific Disney Plus problems. In case the application is not able to connect to the Internet then you should try the following solutions.

  • Generally, this kind of problems occurs during the period of high traffic at Disney servers. Well, the basic reason behind this problem is clear that servers can’t hand the load of high traffic. So, to sort this issue, the first thing you need to do is Log out of the app or site, and close it down.
  • Run the application or website once again and log back in.
  • In case you are still not able to connect to the internet then it is quite possible there is a problem with your Internet connection and you need to contact your ISP.

How to Fix Disney plus Problems on Smartphones, Tablets, and PCs?

The problems like Disney Plus not working on Android, iOS, etc. are also very common among the users. Given below are troubleshooting measures that you can try to get rid of such issues.

  • Firstly, if you are on a cellular network, it is quite possible that your internet speed might not be enough for smooth streaming. In such a situation it is better to switch to a Wi-Fi connection. You can also restart your phone in case the problem continues.
  • Next, you should clear the app caches in order to fix the problem. Those who have an android device should tap on the following options – Settings> Apps> Disney+> Storage.
  • Clearing the cache can be a bit tricky for those users who are streaming videos from their mobile phones to their Smart TV through Chromecast. Such users should check the following buttons – Settings> Apps> Chromecast built-in> “Clear Cache” and “Clear Data”.
  • Also, make sure that you are using the latest version of the Disney Plus App. You must update the same immediately in case you are using an obsolete version.

Solutions to fix different Disney plus errors

Disney Plus Error 83

  • Error 83 is the most common issues faced by a lot of Disney plus subscribers.
  • This error indicates that there is a compatibility issue with the device on which you are using the Disney Plus app.
  • To fix this, you must restart your device and make sure it is compatible.
  • If the device is compatible then you should check if your firmware is updated or not.
  • You can also update the android or iOS version you are using currently.

Error 42 – Disney Plus

The troubleshooting steps to fix Disney Plus Error 42 are as follows.

  • To start the proceedings, you should check your internet connection. For a good streaming experience, internet speed should be more than 5 Mbps.
  • Log out of your Disney plus application and sign-in once again.
  • Unplug your modem from the power supply and plug it back in again after 5 minutes. This will refresh your modem.
  • In case you are streaming through a web browser then you must clear the browser’s cache.
  • You can also consider disconnecting the bandwidth-hogging device from your home Wi-Fi.
  • Sign-in to Wi-Fi router settings and update your firmware.

Disney Plus – Error 73

The error 73 indicates that the content you are looking for is not available at your location. You might know that there is some content

  • First of all, you need to ensure that the content is available in your country by searching the title on Disney Plus.
  • In case you are sure that the content is available then you should reset your Wi-Fi modem or mobile network connection whichever you are using.
  • In case you are using any VPN app then you should turn off the same. After, turning off the VPN, you might have to reset your location.

Other Disney Plus Error Codes

Error Codes Causes of Error How to fix it
Error 87 Disney Plus login issue Sign out and log into the application once again.

Ensure that you are using the correct login credentials.

You should also check your payment/ billing details.

Error 86 Breach of terms of service or Blocked Account Ensure that the account holder is older than 18 years.

Disable VPN if you are using

You should reset location settings

Error 76 Issue due to server overload Uninstall and install application once again.

Sign-out and log back in once again.

Restart your browser.

Wait for a few hours as this might be due to a service outage.

Error 41 Overload due to high traffic Wait for some time until the traffic gets down
Error 38 Timing Settings Make sure that time settings on your device are set to “Automatic” or aligned properly to world clock time
Error 36 Restricted Content Ensure that the content is available in your country

Disable VPN if it is active

Reset your location settings or log out of kids mode

Error 35 Restricted Content Ensure that the content is available in your country

Disable VPN if it is active

Reset your location settings or log out of kids mode

Error 32 Login or Password issue Log out of the app and sign-in once again.

Check details of your payments and bills

Reset password if you can’t remember the same

Error 31 Location Issue Turn on the location service

Make sure VPN is not active

Reset location settings

Error 30 Device Registration Problem There might be compatibility Issue.

Log out of the app and sign-in again

Error 25 Internal Error Refresh Disney plus web player

Log out and sign-in once again

Error 22 Restricted Content Ensure that contents are available at your location

Disable VPN if it is active

Reset your location settings or log out of kids mode

Error 13 Device Limit Reached In case you are using Disney plus on too many devices then you should log out of at least one device

Change your password

Remove all unused downloads

Error 11 Content Availability Ensure that contents are available at your location

Disable VPN if it is active

Check your internet connection

Error 9 Login Issue or Payment Problem Confirm that you are trying to login using the correct credentials
Error 4 Payment Issue Make sure there is no problem with your payment method

Disney Plus still Not Working? It might be down

Well, it is quite rare but still a possibility that the Disney Plus server might be down. To check this, you can go to the down detector. Check if everyone is having the same problem or you are the only one. In case the same problem is with everyone then it is clear that Disney plus servers are down. You should wait some time because Disney Plus service outages are always temporary and get fixed within a few hours.